bServed for Independent Physicians Associations

There are numerous advantages when Independent Physicians Groups use bServed’s professional Utilization Management Program, chief among them are cost savings and enhanced patient care.

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Our executive team has 50-plus years of combined experience in the medical profession.

When we take charge of the complicated Medical Necessary Reviews on behalf of our Physicians Groups clients, their staff can concentrate on patient care and not paperwork.

As a partnership we work together with our clients to improve efficiency in every area of their practice, from procedures to diagnosis, admissions, Emergency Department and Inpatient area coordination.

Our service stands out for our follow-up, which includes Transition Care Management and Remote Patient Monitoring systems.

Cost savings

Cost savings and enhanced patient care

Properly coded and billed

Eliminate that challenge by ensuring properly coded and billed diagnoses every time.

Identify potential problems

We help Physicians Groups’ staff to identify potential problems ahead of time and ensure that proper corrective action is taken.

Challenges Hospitals Independent Physicians Groups face

One of the biggest challenges to Independent Physicians Groups is dealing with inaccurately processed paperwork.

InterQual and MCG Guidelines

bServed’s care monitoring teams, all trained experts in InterQual and MCG Guidelines

With over 50 years of experience

bServed is a professional Utilization Management Program with 50-plus years combined experience in enhancing patient care, leading to significant cost savings for hospitals.

Streamlining care coordination

Our UM analyzes the appropriateness and medical relevancy of healthcare services, procedures, equipment, and facilities, streamlining care coordination in Emergency Departments and Inpatient areas.

With bServed’s tools, efficiency is the guiding principle.

Monthly reports per 
physician on

  • Financial effectiveness
  • Analytics done per physician.

bServed delivers important tracking information such as

  • Physician query response rates.
  • Physician response time rates.
  • Missed billing or coding opportunities are flagged 
and corrected.
Results bServed delivers to Independent Physicians Groups

Focusing on key areas of Utilization Management for hospitals and independent physicians’ associations, bServed offers a full-service program tailored to your business.

1/2 a day

Length of Stay can decrease by half a day.

-60%

bServed can help lower costs by as much as 60%.

+30%

Patient outcomes improve through better Case Management.

-50%

Proper documentation lowers Claims Denials.

Our Sevices

Why bServed is your best choice

Utilization Management

Leave the burden of Medical Necessity Reviews and Utilization Management to us. bServed’s care monitoring system improves the use of resources and the quality of care when our highly skilled and trained teams assume time-consuming Case Managers’ tasks.

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Clinical Documentation Improvement

Hospitals that implemented bServed’s Clinical Documentation Improvement program see, on average, a $4 million annual additional reimbursement per 100 average daily patient census.

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Denials Management

Never again write off denied revenues. Our Claims Denial Management solutions improve patient care across the board while helping bring down operating costs.

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Transitional Care Management

Just 24 hours from discharge, our highly trained clinical staff assess and assist patients with a smooth transition back to the community, ensuring their health and safety. As a result, the contracted hospitals experience immediate decreases in 30-days readmission rates and improved patient satisfaction.

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Experienced
team About us

As a physician and experienced Medical Director my years’ experience in HMO, Hospitalists, and Acute Care have given me a unique perspective on the challenges hospitals face today.

A graduate degree from the Marshall School of Business in Medical Management helps me evaluate how a hospitals’ financial health can lead to improved patient health. Dual goals accomplished in harmony.

Working with bServed allows me to apply my knowledge toward improving efficiency and value for our participating hospital partners.

Our foremost goal is your company’s success. Argo Babakhanyan MSN, RN, PHN Chief Nursing Officer and Co-Founder

Our cases

Culver City Hospital, Acute Care HospitalSouthern California

43% drop in the hospital’s denials 1 day decrease in the average length of stay

Home to the Southern California Hospital Heart Institute, this Acute Care Hospital serving West Los Angeles provides 24-hour medical service and expanded from 82 beds to the current 420.

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Taylor Regional Hospital (TRH), in CampbellsvilleKentucky

30% increase in admission rate 40% drop in payor denials

A 90-bed facility which includes services from an ED to obstetrics, orthopedics, and cancer treatment.

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Eastland Memorial HospitalTexas

36% denials by payors decreased 23% hospital readmissions decreased

Eastland Memorial Hospital, located in the county seat of Eastland, Texas, is the only hospital servicing the more than 18,000 area residents. The hospital provides a variety of care including acute care, a cardiac rehabilitation center, surgical and medical services, specialty clinics, and a Level IV Trauma Center Emergency Department.

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Team bServed

bServed. For maximum efficiency,
better patient care, more cost savings.

Chief Nursing Officer and Co-Founder Argo Babakhanyan, MSN, RN, PHN

Argo has worked in all facets of nursing, from home health to Cardiothoracic ICU Nurse, and his 10-year background experience in health care includes management expertise in such diverse programs as patients' throughput, value-based programs, and Readmission Reduction.

Chief Operating Officer Edwin Leon, MSIHCM, RN

Edwin Leon is a Registered Nurse with a Master's in Integrated Healthcare Management and 23 years of healthcare experience. He began as a nurse's aide and ER tech, gaining frontline experience in various nursing roles, including med/surg, ICU, OR, and ER. Leon advanced to Director of Nursing, overseeing multiple clinical departments, and later became a hospital CEO, successfully leading through the COVID pandemic. He is now the Chief Operating Officer at bServed, where he has been involved since its inception.

Our clients

When denials rates can be as high as 50%, there’s every incentive to work with bServed’s system. We correct overlooked opportunities, such as the dramatic 65% of denied claims that are never resubmitted. Payer’s denials rates go down as bServed utilizes an efficient system designed to never miss a claim opportunity. Download presentation

Hospitals

Utilizing data capture, denial analysis and reporting, bServed directly addresses the reasons for rejections, providing the tools to quickly pinpoint problems, and take corrective action. bServed successfully appeals Medical Necessity and DRG Validation payers’ denials.

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Health Plans and Independent Physician Associations

Working with bServed, Health Plans and Independent Physician Associations fortify their relationship with their associated hospitals and physicians, increasing leverage and efficiency.

bServed helps them cut costs by more efficiently processing their clients’ Medical Necessity Reviews, Admission Notifications, DRG Validation, and Prior Authorizations. As a complete service option, bServed offers peer-to-peer calls with attending physicians, as well as peer-to-peer calls with payers and the medical directors. Turnaround time is efficient. And ROI is vastly improved. The company runs more effectively, the patients see improved processing of their health insurance claims, and overall costs are lowered.

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bServed. For maximum efficiency, better patient care, more cost savings.

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