The only Complete 24/7 Revenue Cycle infrastructure that protects hospital revenue by providing both tech and trained teams. Clinical, financial, and hospital operations experts focused on preventing revenue loss and delays of care.
The only Complete 24/7 Revenue Cycle
What We Fix for Hospitals
We Fix for Hospitals
  • Admissions & Authorizations
  • Payor Communication
  • Medical Necessity Reviews
  • Denial Prevention and Recovery
  • Documentation and Performance
The Framework for behind the results
Specialized Software
Workforce Integration
Authorizations & Payor Communication
Revenue Cycle Maximization
Medical Expertise
Framework for behind the results
bServed is proactive, aggressive, compliant and efficient

bServed's proactive strategy that starts in the ED with a 24/7- multidisciplinary team:

proactive, aggressive, compliant and efficient
  • Payor Communication teams notify payors timely
  • Case Management teams perform the medical necessity review and secure the authorization
  • Real-time Peer-2-Peer communication with Attending Physicians and payors’ Medical Directors.
  • Detailed and Useful Analytics.

Our focus is releasing your busy in-house case managers to focus on patient centric activities, improving care coordination and discharge planning.

bServed performs in the following areas

Our Experienced Multidisciplinary
Team Does the Lift for You

Implementation is easy and seamless. Go live within a few weeks with a 24/7 team on ANY EMR system.

Clinical Experts

We understand hospital health is patient health. Our team of skilled physicians, nurses, case managers, revenue cycle experts and healthcare industry leaders all have extensive clinical experience. This gives us the patient focused perspective many competitors overlook.

Revenue Cycle
Experts

Why apeal denials when they can be prevented? Proactive strategy early in the revenue cycle is the ONLY way to prevent the need for reactive and expensive corrections downstreem.

Technology Experts

We built our own software and service infrastructure based on gaps we see in healthcare. We take our clinical and revenue cycle team's feedback to continually develop solutions that create accountability, automate compliance, and protect revenue.

Our clients

bServed can help dramatically bring down the rates of preventable denials, which can be as high as 50%. Missed opportunities are corrected, such as the 65% of denied claims that are never resubmitted. Hospitals consequently see substantial decreases in payers’ denials rates and underpayments. Download

Hospitals

Utilizing data capture, denial analysis and reporting, bServed directly addresses the reasons for rejections, providing the tools to quickly pinpoint problems, and take corrective action. bServed successfully appeals Medical Necessity and DRG Validation payers’ denials.

Ultimately your company will have the tools to quickly analyze trends, pinpoint problems, and take corrective action.

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Healthcare Payors

Working with bServed, Healthcare Payors and Independent Physician Associations fortify their relationship with their associated hospitals and physicians, increasing leverage and efficiency.

bServed helps them cut costs by more efficiently processing their clients’ Medical Necessity Reviews, Admission Notifications, DRG Validation, and Prior Authorizations. As a complete service option, bServed offers peer-to-peer calls with attending physicians, as well as peer-to-peer calls with payers and the medical directors. Turnaround time is efficient. And ROI is vastly improved. The company runs more effectively, the patients see improved processing of their health insurance claims, and overall costs are lowered.

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Protect Revenue | Save Time
Reduce Costs | Ensure Compliance bServed has been able to reduce denials by 43%

bServed Protects Revenue

By securing authorizations and daily stay justifications, we maximize reimbursement and reduce payment delays.

Complete Payor Communication

We manage all communication with payors — portals, fax, calls, and Peer-to-Peer reviews — ensuring timely responses and escalation when delays occur.

Costs are lowered by as much as 60%.

You can lower your in-house costs by 60% with bServed’s Utilization Management and Case Management programs.

Ensure Payor & Regulatory Compliance

Payors continually change requirements for stay justification. CMS interoperability deadlines are approaching

We're here to answer your questions!

bServed – An indispensable partner in lowering health care costs while providing the best patient care.

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Our cases

Providence Little Company of Mary Medical CenterSouthern California

A community-focused Providence medical center serving San Pedro and the greater South Bay area. The hospital provides 24/7 emergency care, advanced cardiac services, surgical care, women’s health, and comprehensive inpatient support. Known for strong patient outcomes and seamless integration within the Providence Southern California network.

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Hennepin Healthcare Utilization Management SuccessHennepin County Medical Center

Culver City Hospital, Acute Care HospitalSouthern California

43% drop in the hospital’s denials 1 day decrease in the average length of stay

Home to the Southern California Hospital Heart Institute, this Acute Care Hospital serving West Los Angeles provides 24-hour medical service and expanded from 82 beds to the current 420.

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Taylor Regional Hospital (TRH), in CampbellsvilleKentucky

30% increase in admission rate 40% drop in payor denials

A 90-bed facility which includes services from an ED to obstetrics, orthopedics, and cancer treatment.

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