About Us - bServed

bServed for Hospitals

bServed is a professional Utilization Management Program with 50-plus years combined experience in enhancing patient care, leading to significant cost savings for hospitals.

Our care monitoring teams, proficient in InterQual and MCG Guidelines, perform time-consuming Medical Necessity Reviews, relieving the burden for Case Management staff who can then focus on patient Care Coordination and Discharge Planning.

Our UM analyzes the appropriateness and medical necessity of healthcare services, procedures, equipment, and facilities, streamlining care coordination in Emergency Departments and Inpatient areas.

First, we can help increase hospitals’ revenue by $4MM. Secondly, we prevent and appeal denials by ensuring proper coding and making sure all diagnosis are supported by clinical data. And third, we provide statistics to backup all claims.

For Health Plans
and IPA’s

Using bServed results in better relationships with associated hospitals. We help cut costs by efficiently processing clients’ Medical Necessity Reviews, Admission Notifications, DRG Validation, and Prior Authorizations.

As a complete service, bServed can offer peer-to-peer calls with attending physicians, payers, and the Medical Directors. Turnaround time is improved. Our clients see a vast improvement in ROI. Companies run more effectively, patients see improved processing of their health insurance claims, and costs are lowered overall.

bServed Team

As a team of health-care professionals our experience means we can relate to any circumstance a hospital may face. We share a professional background with our clients.

Team of health-care
professionals.

From our top executive talent, skilled in all areas of health care, to our highly trained clinical staff, we offer services designed to be an extension of a hospital’s work force.

We understand that any health care entity is only as good as the patient results they deliver. And we are here to make sure that your hospital delivers the most optimal results any patient can receive.

Argo Babakhanyan MSN, RN, PHN Chief Nursing Officer and Co-Founder

Argo Babakhanyan holds numerous professional health care credentials including a masters in nursing, and board-certified Public Health Nurse. At a 400+ bed medical facility in Los Angeles Argo held responsibilities as Throughput Management/Bed Czar, and RN case manager.

His extensive nursing background ranges from critical Cardio Thoracic ICU open heart patients to nurse leader and nurse executive with administration and management accountabilities in patient care services. He’s worked on a medical/surgical floor at a public health facility caring for homeless and indigent patients. His diverse career in health care blends business acumen with compassionate care, having been successful in both. His experience in healthcare at hospitals, clinics, and home health, helps enrich bServed’s approach to services that meet and exceed regulatory requirements.

Edwin Leon MSIHCM, RN Chief Operating Officer

Edwin Leon is a Registered Nurse with a Master's in Integrated Healthcare Management and 23 years of healthcare experience. He began as a nurse's aide and ER tech, gaining frontline experience in various nursing roles, including med/surg, ICU, OR, and ER. Leon advanced to Director of Nursing, overseeing multiple clinical departments, and later became a hospital CEO, successfully leading through the COVID pandemic. He is now the Chief Operating Officer at bServed, where he has been involved since its inception.