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Insights

Practical Guides on Hospital
Revenue Cycle Strategy.

What we've learned building utilization management programs for hospitals nationwide — written for the people who run them.

Guides

Insights by Topic

Straightforward explanations of utilization management, denial prevention, and revenue cycle strategy — backed by real, verified hospital results.

Utilization Management Basics

What utilization management is, whether to outsource it, and how to pick a partner.

Guide

What Is Hospital Utilization Management?

A plain-English guide to what UM actually does, why hospitals lose revenue without it, and how to evaluate an outsourced partner.

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Guide

Outsourced Utilization Management: When It Makes Sense for a Hospital

Why hospitals bring in an outside UM team, what Medicare’s rules still require, and what to ask first.

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Guide

How to Choose a Utilization Management Company

Seven questions to ask any hospital UM vendor, the red flags to watch for, and what good looks like.

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Reviews & Level of Care

How concurrent review works, how clinical criteria are applied, and how inpatient status is decided.

Guide

What Is Concurrent Review?

Why continued-stay authorization has to be re-earned daily, not checked weekly — and what a real concurrent review program requires.

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Guide

Concurrent Review vs. Prior Authorization vs. Retrospective Review

Three reviews at three points in a stay — how they differ, and where denials slip through.

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Guide

Observation vs. Inpatient Status, Explained

How the two-midnight rule actually decides status, why the distinction is expensive to get wrong, and how to fix the process gaps behind it.

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Guide

InterQual vs. MCG: How Clinical Criteria Shape Hospital Reviews

Where the two best-known criteria sets fit in medical necessity review, and what changed for Medicare Advantage.

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Revenue Cycle & Denials

Where revenue leaks and how hospitals prevent denials.

Guide

How Hospitals Reduce Denial Rates

Root causes, the prevention workflow, and real denial-rate drops from five verified hospital engagements.

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Guide

Hospital Revenue Leakage Prevention: Where It Starts and How to Stop It

Most revenue leakage opens up during the stay, not at billing. Where it starts and how real-time review closes it.

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Medicare Advantage

What Medicare Advantage denials mean for hospitals, and what they cost.

Guide

The Hospital Cost of Medicare Advantage Placement Denials

When Medicare Advantage denies a patient's next placement, they stay in the hospital bed instead — new OIG data shows how often, and what that costs UM teams.

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Guide

What Medicare Advantage Denials Really Cost Hospitals

Stuck bed-days and unappealed denials are two separate revenue leaks — new OIG data shows both, and what actually stops them.

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Guide

When Medicare Advantage Denies a Continued Stay, Ask Which Criteria It Used

Plans can use internal coverage criteria only in specific cases, and must publish them — what that means for a continued-stay denial.

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