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Culver City Hospital, Acute Care HospitalSouthern California

43% drop in the hospital’s denials 1 day decrease in the average length of stay

Home to the Southern California Hospital Heart Institute, this Acute Care Hospital serving West Los Angeles provides 24-hour medical service and expanded from 82 beds to the current 420.

Before implementing bServed’s system in October 2022, the hospital suffered from critical impediments such as high payor denial rates due to Case Management shortages, low medical necessity review quality. With bServed’s comprehensive Inpatient Utilization Management Program, the result is that the hospital’s denials rate dropped by 43%. The facility has been able to identify gaps in the patient care continuum and have decreased the average length of stay by 1 day.

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