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Hennepin Healthcare Utilization Management SuccessHennepin County Medical Center

Hennepin Healthcare partnered with bServed to fix rising denials, unstable authorizations, and incorrect level of care placement. Prior to bServed, large portions of payable cases were being denied due to missed authorizations, poor documentation alignment, and delayed payer communication. ;

 

Within the first review cycle, over 85% of all recovered cash existed because bServed corrected the process. These accounts would have remained unpaid under the previous workflow. ;

 

This result positioned Hennepin Healthcare to immediately reduce financial exposure and protect revenue in real time.;

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